To protect yourself, always check the contractor's references. Ask questions such as:

• Could they communicate well with the remodeler?
• Were they pleased with the quality of work?
• Were they satisfied with the remodeler's business practices?
• Did the crew show up on time?
• Were they comfortable with the trade's people the remodeler subcontracted to?
• Was the job completed up on time?
• Did the remodeler fulfill his/ her contract?
• Did the contractor stay in touch throughout the project?
• Were the final details finished in a timely manner?
• Would you use the remodeler again without hesitation?